Wednesday, May 6, 2020

Growing Managers Group Case Analysis Essay - 1266 Words

Growing Managers Group Case Analysis The motivational models which would prove most effective in turning the Phoenix sales team around and setting the team on a more prosperous path would be motivational models focusing on changing behaviors and promoting results. Implementing the Goal-Setting Model and the Reinforcement Model would accomplish both feats. Melissa Richardson needs to exert authority and assertiveness over her sales team. She needs to assess her team members’ strengths and weaknesses in order to effectively and efficiently assess the job design and job analysis based on the employees’ skill level. This process sets up goal specificity. Alex Hoffman is a go getter and a top seller of the annual and perennial color†¦show more content†¦Performance is greater when people have specific goals. Richardson would need to give weekly feedback to the staff to let them know if they are on course to achieve the goals or if any adjustments need to be made to the goals. It also shows staff that Richardson is interested in their individual success as well as the success of the Phoenix unit. Collaborating with the staff to set their respective goals will make them more invested in their duties and make them personally committed to achieving their goals. Typically when an employee is committed to a goal he or she will be persistent in attempting to accomplish the goal. It is imperative for Richardson and corporate to come up with an action plan for the Phoenix office. Action plans facilitate goal accomplishment, serves as a blueprint for what employees should be working on, and leads to goal-relevant behavior. Employees should also develop their own action plans to facilitate their individual commitment and give them a sense of being an integral part of the goal setting process. The SMART pneumonic reminds us that goals should be specific, measurable, attainable, relevant or realistic and timely. In Richardson’s case these goals should span from work outpu t to office etiquette. 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